Intuitive, AI-Backed Business Intelligence
Still using human-controlled spreadsheets? We recently helped a major prepaid wireless provider update their workflow with an intuitive, AI-supported inventory management app.
Project Overview
To speed up business operations and hold on to their dominant market share, prepaid wireless provider TracFone enlisted our help in updating their inefficient workflow and reducing their reliance on spreadsheets.
Results at a Glance:
- Integrated Dozens of Spreadsheets into 1 Dashboard
- Worked ~60% Faster w/ Reduction in Human Error
- Accurate, AI-Supported Inventory Forecasting
- Simplified, Streamlined Data Management
AI-driven business intelligence and accurate inventory forecasting in one intuitive, user-friendly Manage Demand Planning Dashboard.
As the leading prepaid, no-contract wireless service provider in the United States, TracFone had a problem. With 400 retail locations and over 21 million subscribers across the country, this subsidiary of Verizon Communications specializes in putting phones in people’s hands as efficiently as possible – to continue growing their market share, they needed to bring some of that efficiency to their business operations.
They reached out to several large tech companies and were quoted over 1 million dollars. Thanks to our small team, low overhead, and agile development process, Concepta was able to offer the same high level of app functionality and customization for a much more reasonable investment.
Impressed with our portfolio of past work, TracFone decided to move forward with our bid.
Project scope and goals
Before our collaboration, TracFone was operating with dozens of spreadsheets spread across multiple facilities. In addition to being disorganized and complex, each spreadsheet was primarily controlled and edited by a single employee. This exposed the company to increased levels of unnecessary risk.
The company needed a more efficient, seamless way to share information between facilities and was interested in developing a customManage Demand Planning Application to facilitate this. They wanted this MDP inventory management system to incorporate advanced business intelligence features, including AI-based forecasting capabilities for tighter inventory control and enhanced decision making.
Our Process
Following a series of in-depth consultations with the TracFone team, we created a comprehensive, transparent roadmap for the development of a custom Demand Planning Application.
Working in quick, agile development sprints, we continually kept TracFone informed of our process and in the loop without overburdening them with unnecessary concerns. It was not long before, we had a fully functional application that met all of their expectations while remaining on schedule and within budget.
Included Features:
- Integrated, Intuitive Dashboard
- User-Friendly Interface
- Seamless Data Exchange
- Accurate AI-Supported Forecasting Insights
- Enhanced Business Intelligence Features
- CTO Data Normalization
- ETL Capabilities for Sharing Data via Excel
Increased Efficiency, Lower Risk, and Enhanced Decision Making
Through one intuitive dashboard, this application enabled TracFone to solve multiple problems with operational efficiency while simultaneously reducing the likelihood of human error and tapping into the game-changing benefits of data-driven AI.
- Less Spreadsheets = Less Human Error
Lessening the company’s reliance on spreadsheets did more than just save time and speed up processes - it also reduced the reliance on individual employees and helped the organization establish better control of its data.
- Seamless Collaboration
Replacing dozens of disorganized single-location spreadsheets with a unified application made it easy for employees to share, exchange, and edit information across different facilities and establish a single source of truth.
- AI Supported Insights
Leveraging the AI-supported business intelligence features built into the app, TracFone is now able to accurately forecast exactly where inventory is needed, track when it will be ready, and put pre-paid phones into their customer's hands quicker.
Client Feedback
Concepta has displayed substantial expertise, capabilities, people, processes, and technology needed to support our efforts in developing a customized MRP program.
Vladislav Rozhkovskiy - Sr. Manager, Strategy & Corporate Development
Innovation doesn’t have to be expensive.
Leveraging world-class expertise, low overhead, and a tried-and-true agile development methodology, we were able to deliver a game-changing AI-supported inventory management app at a fraction of what larger companies were quoting.
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