Over the last 50 years Texas has experienced the most natural disasters of any US State. At least one major natural disaster is declared every year, and with such a large variety of terrain they range from hurricanes to wildfires. The Texas government established dispersed special response stations with supplies and personnel, but transportation gets complicated fast during an emergency.
Texas is the second biggest state in the US, stretching across two time zones and nearly 800 miles east to west. Even with satellite offices there’s a lot of territory to cover. A misdirected truck could take hours to get back on track. Unfortunately, mistakes are all too common amidst disaster efforts- and made more so by an inefficient inventory control system.
The old tracking system was hard to work with at the best of times. Leaders weren’t exactly sure where supplies were after initial dispatch. Drivers weren’t able to change delivery details on the road, meaning updates were slow getting back to the command center. Routes weren’t always consistent due to emergency conditions, so no one was completely sure where trucks were at any given moment. As a result supplies were being sent where they weren’t needed while other stations ran low or even out of food, water, medicine, and personnel.
They needed a better way to coordinate supplies.