As the leading prepaid, no-contract wireless service provider in the United States, TracFone had a problem. With 400 retail locations and over 21 million subscribers across the country, this subsidiary of Verizon Communications specializes in putting phones in people’s hands as efficiently as possible – to continue growing their market share, they needed to bring some of that efficiency to their business operations.
Before our collaboration, TracFone was operating with dozens of spreadsheets spread across multiple facilities. In addition to being disorganized and complex, each spreadsheet was primarily controlled and edited by a single employee. This exposed the company to increased levels of unnecessary risk.
The company needed a more efficient, seamless way to share information between facilities and was interested in developing a custom Manage Demand Planning Application to facilitate this. They wanted this MDP inventory management system to incorporate advanced business intelligence features, including AI-based forecasting capabilities for tighter inventory control and enhanced decision making.
They reached out to several large tech companies and were quoted over 1 million dollars. Thanks to our small team, low overhead, and agile development process, Concepta was able to offer the same high level of app functionality and customization for a much more reasonable investment.
Impressed with our portfolio of past work, TracFone decided to move forward with our bid.