Rapid Deployment, AdventHealth Development Team

During the early stages of the Covid-19 pandemic, our IT augmentation services helped healthcare provider AdventHealth quickly scale up their development capabilities to keep pace with patient intake and increased Telehealth demand.

Staff Augmentation
Okta, Phreesia, Epic and Billing integration
Need for rapid, qualified IT staff expansion.
Rapid, effective expert developer team augmentation.
Swift team growth, enhanced care delivery.

Key Results

In response to the unprecedented challenges of the pandemic, AdventHealth sought rapid expansion of their internal development capabilities. Our augmented IT staffing solution efficiently met this need. We successfully:

  • Vetted, Added, and Trained 20+ Skilled Developers in a Short Timeframe
  • Streamlined Onboarding for Rapid Deployment
  • Enabled Continual Service Delivery in Difficult Times

Project Overview

For healthcare providers (and their patients), the early stages of the Covid-19 pandemic were stressful, chaotic, and incredibly unpredictable. AdventHealth was no exception. In 2020, the non-profit healthcare enterprise needed to rapidly increase internal development capabilities and ramp up their ability to deliver compassionate care throughout a network of 50+ national hospitals: almost overnight, Covid-19 had increased patient intake volume and telemedicine demand.  

This wasn’t just about protecting $12 billion per year in revenue – the company was also responsible for 80,000 employees and the lives of thousands of vulnerable patients.

Under normal circumstances, the process of recruiting, vetting, and onboarding qualified tech talent typically took the company months (and came with no guarantees of success). This was not an option – they needed access to a reliable pool of senior developers immediately.

AdventHealth needed to quickly multiply their in-house development team without sacrificing the quality of care that their patients depended on. The entire company was overwhelmed by the then-mysterious virus that had taken the world by storm and they lacked the internal resources (and time) to hire and train qualified IT staff. 

On top of all the new features they had to implement as a result of Covid-19, AdventHealth also needed more developers to deliver on its existing, pre-Covid commitments.

After exploring several IT staffing and recruitment options, they ultimately settled on Concepta’s augmented IT staffing solution.

Our Approach

Following a discovery call with AdventHealth to go over their requirements and tech stack, our team met internally and developed a multi-tiered plan for increasing their ranks. In recognition of the unique, time-sensitive nature of this request, the first step was to deploy an experienced Scrum team as quickly as possible. From there, we would have some breathing room to source and deploy more developers.

Within 2 weeks, we added and trained 6 skilled senior developers that were able to immediately reduce the burden on AdventHealth’s existing IT department. Over the next 5 months, we brought in 14 additional senior developers, rounding out the expert team at 20. Throughout it all, our in-depth vetting process ensured that, with minimal training developers were ready to code in just a matter of days.

Closing Remarks

In conclusion, our collaboration with AdventHealth stands as a testament to the power of effective IT solutions in times of crisis. By removing hiring barriers, we enabled AdventHealth to rapidly expand their development team, transforming a process that typically takes months into a matter of weeks. Our efforts led to a 20-person increase in their development team, crucial for meeting tight project deadlines. The new hires, equipped to start coding with minimal training, played a pivotal role in the success of various digital projects, including website development, online forms, and mobile applications.

There (hopefully) won’t be another overnight global pandemic for a while, but that doesn’t mean that there won’t be tight deadlines, urgent staffing needs, and rapid deployment requirements.

Discover how IT staff augmentation from Concepta can help you conquer your time-sensitive tech challenges today.



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